Birmingham IT support & managed services

IT that simply works — so your team can get on with the job

HSKG IT Limited looks after the technology behind growing UK businesses: day-to-day support, cloud and Microsoft 365, cyber security, networks and the software that ties it all together.

Book a free IT review See what we do
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HSKG IT engineers planning a support rollout with a client team
UK helpdesk Real engineers, no scripts
Cyber Essentials Security built in as standard

Platforms we support every day

Microsoft 365 Azure AWS Defender Cisco & Ubiquiti VMware
What We Do

Six IT services that cover everything from the helpdesk to the boardroom

Take one service or hand us the lot. Either way you get a named engineer, agreed response times and plain-English reporting every month.

All service details

Managed IT Support

An outsourced IT department for businesses without one — or extra hands for the one you already have.

  • Unlimited remote & on-site support
  • Proactive monitoring and patching
  • Agreed SLAs with monthly reporting
Learn more

Cloud & Microsoft 365

Move email, files and line-of-business apps to the cloud without disrupting a single working day.

  • Microsoft 365 & Azure migration
  • SharePoint, Teams & Intune rollout
  • Licence review and cost control
Learn more

Cyber Security & Compliance

Protect your data, your clients and your reputation with layered defences and staff who know what to look for.

  • Cyber Essentials certification support
  • Endpoint, email & phishing protection
  • Backup, recovery and UK GDPR
Learn more

Software & Web Development

Websites, portals and internal tools built around your process instead of forcing you into someone else's.

  • Business web apps & customer portals
  • System integration and automation
  • Responsive websites & e-commerce
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Networks & Infrastructure

Wired, wireless and remote access that stays up, stays fast and stays secure as you grow.

  • Structured cabling & Wi-Fi surveys
  • Firewalls, VPN and secure remote work
  • Servers, virtualisation & VoIP
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IT Consultancy & Staffing

Independent advice with no vendor agenda, plus vetted engineers when you simply need more capacity.

  • IT audits and three-year roadmaps
  • Project and migration management
  • Contract & permanent IT recruitment
Learn more
The HSKG IT team working together in the Birmingham office Engineer resolving a support ticket at a workstation
B26 Birmingham
Who We Are

A Birmingham IT partner you can actually get hold of

HSKG IT Limited was founded on a simple frustration: too many businesses pay for IT support and still wait days for an answer. We built the opposite — a small, senior team where the person who picks up the phone is the person who fixes the problem.

We work on clear monthly agreements, explain things without jargon, and leave every system documented so you are never locked in to us or anyone else.

Fast, human response

Tickets picked up in minutes, not days, by an engineer who knows your setup.

Flat monthly pricing

One predictable fee. No surprise call-out charges at the end of the month.

Local and on site

Based in Birmingham B26, covering the West Midlands and remote UK-wide.

No lock-in contracts

Full documentation and admin access stay yours, from day one.

Talk to us 07552 128042
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Industries

Sector experience that saves you the explaining

We already know the systems, the regulators and the busy periods in these industries.

Clinical reception team using a practice management system

Clinics, practices and care providers

Patient data carries the strictest handling rules of any sector. We keep clinical systems available during surgery hours and evidence that your records are protected.

  • UK GDPR and DSP Toolkit aligned working practices
  • Secure remote access for visiting and on-call staff
  • Encrypted backups with tested restore procedures
  • Support hours matched to clinic opening times
Retail assistant using a point of sale terminal

Shops, multi-site retail and online sellers

When the till stops, the trading stops. We keep point of sale, stock and web storefronts talking to each other, and we plan changes around your peak trading weeks.

  • EPOS, stock and accounting system integration
  • PCI-aware network segmentation and Wi-Fi for customers
  • Multi-site connectivity with automatic failover
  • Priority cover across Black Friday and Christmas
Warehouse operative scanning stock with a handheld terminal

Hauliers, warehousing and distribution

Depots, drivers and warehouses all need the same data at the same time. We build the connectivity and mobile access that keeps a fleet moving.

  • Warehouse Wi-Fi surveys and handheld scanner rollout
  • Transport management and telematics integration
  • Secure mobile access for drivers and depot managers
  • Early-start support from 6:00am by arrangement
Professional services team reviewing documents in a meeting

Accountants, solicitors and consultancies

Client confidentiality, deadline seasons and a lot of documents. We make sure files are findable, secure and available wherever your people are working.

  • SharePoint and Teams document structures that people use
  • Email security, archiving and retention policies
  • Multi-factor authentication and conditional access
  • Extra capacity through tax and filing deadlines
How We Work

Onboarding that takes weeks, not months

A clear four-stage handover so you know exactly what happens, and when, before you sign anything.

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Audit

A free review of your hardware, licences, backups and security posture — with a written summary you keep either way.

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Plan

We agree priorities, response times and a fixed monthly cost, then set out the quick wins for the first thirty days.

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Transition

Monitoring, patching and backups go live, staff are introduced to the helpdesk, and every system is documented.

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Improve

Monthly reporting and a quarterly review keep the roadmap moving instead of drifting into firefighting.

Client Feedback

What it is like to work with us

“

Our old provider took two days to answer a ticket. HSKG answer in minutes and actually explain what went wrong. Switching was the easiest decision we made last year.

JM
Operations Manager Distribution business, Solihull
“

They moved twenty-two mailboxes and years of files to Microsoft 365 over a weekend. Monday morning nobody noticed anything had changed, which is exactly what we wanted.

SK
Practice Manager Accountancy firm, Birmingham
“

The Cyber Essentials work gave us the certificate we needed to bid for public sector contracts, and the staff training stopped two phishing attempts within the first month.

RP
Managing Director Engineering supplier, West Midlands
Free IT Review

Not sure whether your IT is in good shape? Let us take a look.

We will audit your setup — licences, backups, security and support gaps — and send you a plain-English report. No cost, no obligation, and the report is yours to keep whether you work with us or not.

Book your free review 07552 128042